Recovery Coach (Case Manager/Counselor)
- Job ID
- Outpatient Services
- Regular Full-Time
- Work Hours
- Flexible; requires some evenings and weekends
- Mental and Behavior Health
Responsible for the assessment of needs and coordination of treatment services for members identified as needing a service coordination, as identified through the use of the CASII. Acts as the primary point of contact for all Child and Family Team (CFT) members to facilitate meetings and follow-up recommendations, to ensure continuity of care and service delivery, and to educate team members about the CFT process.
- Performs on-going assessment of needs and service intensity for members, using identified tools.
- Develops a comprehensive CFT to include natural and community supports and professional involvement for children.
- Facilitates CFT meetings to discuss and identify services needed to meet the treatment needs of members.
- Develops and monitors service plans developed in collaboration with the CFT.
- Attends and participates in team meetings, clinical staffings (as needed), court hearings, and other meetings relevant to meeting the treatment needs of members.
- Provides referrals to outside providers and community resources in accordance with HIPAA policies.
- Assists with discharge planning for members leaving out-of-home placements, including hospitals and residential facilities.
- Provides education, support services and rehabilitative skills to members and their families.
- Maintains a case load size of 60 to 80 moderate- to low-need members.
- Must adhere to the agency’s policy on billable hours/encounter expectations.
- Maintains member records in accordance with agency and funding source requirements.
- Completes progress notes using the appropriate covered service billing codes and writes comprehensive and timely reports as required by funding source and/or system partners.
- Participates in individual and team supervisions as required by licensing, agency, funding source or as requested by supervisor.
- Completes all training required by licensing, agency, and funding source or as requested by supervisor.
- Must be able to provide own reliable transportation to and from relevant meetings in the community.
- Ability to accurately read, record and interpret information, including assessments, measures, and diagnostic criteria.
- Bachelor’s degree in related field preferred, or
- Bachelor’s degree with at least one year prior experience with at-risk populations.
- Arizona Driver’s License and 39-month motor vehicle record that meets insurance requirements.
- Proof of vehicle liability insurance as required by Intermountain policy.
- 21 years of age.
- CPR and First Aid certification required (ICHD provides training).
- DPS Level 1 fingerprint clearance required.
- Current negative TB test result required (ICHD provides upon hire).